Refund and Returns Policy – Vibbes Clothing

Vibbes Clothing aims to provide quality products and a satisfactory shopping experience.

Return Eligibility

Eligible products may be returned within 7 days of delivery, provided:

• The product is unused and unworn.

• Original tags and packaging are intact.

• The product has not been washed, altered, damaged, or misused.

• Proof of purchase/order details are provided.

Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us preferably within 24 hours of delivery with your order details and photographs/videos of the product and packaging.

After verification, we may provide a replacement, exchange, or refund, as applicable.

Non-Returnable Products

Customized or personalized products, used/washed products, altered products, or products damaged due to customer misuse may not be eligible for return or refund.

Cancellation

Orders may be cancelled before processing, customization, or dispatch. Once production or dispatch has started, cancellation may not be possible.

Refunds

Approved refunds will generally be processed within 5–7 business days after the returned product is received and inspected. Refunds will normally be made to the original payment method. Actual credit time may depend on the bank or payment provider.